THE ALUMNI ASSOCIATION DIRECTORY
A partnership with Publishing Concepts
In early 2020 the Alumni Association began working with Publishing Concepts to create a new alumni directory! We are always getting requests from alumni who would like to get in touch with classmates and we believe this project is a great start. The Alumni Association is aware of the many concerns our alumni may have; please see below for our FAQs. If you have any questions that are not listed below feel free to reach out to PCI or email the Alumni Association directly at firstname.lastname@example.org.
Q: I received an email/postcard/phone call from a company asking for my personal information & said they were working with Suny Downstate Alumni Association College OF Medicine. Is this a legitimate project of scam?
A: It’s legit! We have partnered with PCI (also known as Publishing Concepts) to produce our new alumni directory. PCI is a family owned business based in Dallas, TX that has published directories for educational institutions, fraternities, sororities, and military organizations across the nation for almost 100 years. This project allows SUNY Downstate Alumni Association to receive important updates to our database so we can better serve our alumni.
Q: How do I know my information will only be used for directory purposes?
A: PCI is committed to protecting your information. The names, addresses and information provided to PCI for the publication of the Directory will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Directory and except as required by court order or law. Upon completion of the project, PCI will redact PII (Personal Identifiable information) from any and all electronic files that we have supplied or were produced by PCI in connection with the production of the directory.
Q: Can anyone purchase the directory?
A: The SUNY Downstate Health Sciences University College of Medicine Alumni Directory is available for sale only to SUNY Downstate alumni. You will be listed in the directory whether you decide to purchase a copy or not.
Q: I ordered a directory package over the phone but would like to cancel my order. How do I do this?
A: Contact PCI’s customer service helpdesk at 1-800-982-1590 / email@example.com and they will take care of this for you.
Q: Does Suny Downstate Medical Center benefit from this?
A: Yes, in a few different ways:
Updated Information – allows us to effectively communicate with and engage alumni
Legacy – preserves the history of our school
Revenue – generates non-dues revenue for alumni programs
Pride – wearing apparel shows support and love for our school
Q: I would like to verify my information or update my information. How may I do this?
A: The following are ways you can verify your information:
If you received a postcard or an email with a telephone number, you may call the number to speak with a real, live human being representing the SUNY Downstate project. They will verify the information we have on file for you and make any updates where needed.
If you received an email with an embedded link, simply click the link to go to the online site to review your information.
If you did not receive a postcard or email, you may call the dedicated SUNY Downstate update line at 1-888-827-6080.
When you call to update your information, you can tell the representative if you prefer any of your information be excluded. You can also communicate your preferences to PCI’s customer service helpdesk at 1-800-982-1590 / firstname.lastname@example.org or to the Alumni Association directly.
Q: When will I receive my directory?