SUNY Downstate Initiative “We Care” Journey to Becoming a High-Reliability Organization

The “We Care” Journey strives to provide care to the community, whether it is given to patients, employees, or the community outside of this facility.


The video describes Downstate’s journey towards becoming a High-Reliability Organization, which means an organization that performs well for a long time without having any major accidents or bad outcomes.


The We Care initiative is a part of Downstate’s values. We Care stands for - Welcoming to All Equity Collaboration Accountability Respect Excellence.


University Hospital at Downstate Strategic Plan for 2022-2025

7 Strategic Drivers


  1. Workforce Engagement – Top Place to Work

  2. Service Excellence – Regional Provider of Choice

  3. Quality and Patient Safety – Excellence in Clinical Outcome

  4. Operational Efficiency – Achieve Top Performance

  5. Growth – Touch More Lives

  6. Community – Improve the Health of the Community

  7. Financial Health – Attain Economic Stability

We at the Alumni Association are excited about the initiative, and we are hopeful for the future of Downstate.


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